Frequently Asked Questions

Please do not hesitate to contact us with any questions. Here are a few FAQs. 

We don’t have a minimum order (or maximum order), you can purchase just 1 umbrella from our website. This is a popular choice if you are buying a gift for someone or just after a single umbrella for a special occasion or event. Some of our business customers like to order just one initially as a sample and then go on to place a larger order at a later date.

Yes. Our discounts start from 6 or more umbrellas. The discounts are automatically added at checkout. The larger the order the bigger the discount.

You can see the discount table on the product page below the “Add to Cart” button. Simply select the number of panels to print and the table will populate with the price per unit. 

 

Full colour print means we will print your logo as it is, in colour. The full colour print process can only be carried out on the white golf umbrellas or the two-coloured golf umbrellas, printing on the white panels only. For example our all white, black/white, blue/white, red/white, navy/white, grey/white, pink/white and green/white umbrellas can be printed in full colour on the white panels.

1 colour print is the print process for printing on our single-coloured umbrellas or dark coloured umbrellas. Our single-coloured umbrellas are (Black, Navy, Red, Yellow, Orange and grey). This process is a little a bit more complicated (depending on your logo) and is for simple logos with no small details, shading or overlapping colours. We will convert your logo into the colour of your choice from our stock colours. You can see examples on the product page images. If you are unsure about you’re logo using this this method then send us a message with your logo attached.

As long as the colours are not overlapping and the colours are available from our stock colours then generally this is no problem, but we ask that you contact us first.

Yes, as long as it is the same logo and same print process. For example, you could order 3 black/white umbrellas and 3 red/white umbrellas and you would receive the discount.

During the final checkout process you will get the option to upload your logo, but don’t worry if you miss it or are unsure if it uploaded correctly as we will always contact you if something is not right.

Yes, you will have the option to request a proof during the check-out phase and your order will not be started until we have received approval from you. You can also request a proof or digital sample at any time by contacting us. This may be a good idea if you’re unsure of which colour umbrella will suit best and would like to see some options.

The best format is the largest size file you have, the original from your logo designer is always the best option. As we are printing onto large golf umbrellas, we have to enlarge your logo so very small files will lose quality, if this was the case, we would contact you first to request another copy or arrange a re-draw. You can send your logo in any format (JPEG, PNG, EPS, PDF, Etc.) If you are unsure, just upload the copy you have and we will contact you if we need anything else. We will never go to print with a bad quality logo!

Yes. Our DX-1 golf umbrellas have been designed here in the UK and manufactured to our specifications. They have full fibreglass frames and fibreglass shafts which give them strength and flexibility in any weather. The DX-1 golf umbrellas are only available at Drysdale Umbrellas. Our guest umbrellas are also good quality but will have different specifications which you can read on the product description page.

All orders over £40.00 include free UK mainland delivery. Orders under £40.00 are charged at £7.95.

Yes, it’s always best just to contact us first to check we can guarantee delivery by your deadline but we do offer an express service which will have your order completed within 48 to 72 hours and dispatched with a next day courier. The express service costs £25.00 and can be added at check-out.

Generally, all orders are printed, packed & dispatched within 7 days. You can expect to receive your customised umbrellas within 7-10 days. However, If you need your umbrellas by a specific date then feel free to contact us and If we can help, we will!

Yes, we do but you will have to contact us first for a personalised quote and updated shipping charges.

Yes, please contact us for a personalised quote?

We are able to source any specific design of umbrella to perfectly match your brand.  We have extensive global supply partners meaning that we can source and supply any type of umbrella. 

Our umbrellas have 8 panels. Umbrellas are octagons. 

Our standard is 1, 2 or 4 panels to be printed. With the 2 and 4 panel printing the logo is printed on opposite panels. During the ordering process you can choose either 1, 2 or 4 panels to be printed. We can print on more but you will have to contact us for a personalised quote.

Yes, but you will have to contact us for a personalised quote.

Yes, or even 4 different logos on a 4 panel print. Again, always best to contact us first for a proof before you order.

Yes, please contact us with your requirements. Extra charge depending on work will be applied.

Yes, please contact us. A small charge may be applicable if additional design artwork needs to be carried out. 

Yes, If it’s just a text print you require you can add the instructions in the comments section at check-out.

Yes, we believe so. Have a look at our Trustpilot reviews to read what our customers have posted about our quality of service.

No, we are umbrella printing experts! We could have easily expanded into other areas of branding such as t-shirts, mugs and banners. However, the decision was made early to focus on one area, and do it properly. 

Buxton, Derbyshire, the wettest and windiest place in the UK!